Terms and conditions for our services
Service Provider: Samrath Singh
ABN: 72 925 087 373
Location: Point Cook, VIC, Australia
Contact: [email protected]
When using our services or engaging with us, you agree to:
Prohibited Uses: You may not use our services for: gambling platforms, adult content, illegal activities, pyramid schemes, spam or phishing, cryptocurrency mining without disclosure, or any activity that violates Australian law.
Enforcement: We reserve the right to refuse service, terminate agreements, or take legal action if we determine that you have violated this Acceptable Use Policy. Violations may also result in reporting to appropriate law enforcement authorities.
Services are provided based on mutually agreed specifications and requirements documented before project commencement. Project scope, deliverables, timeline, and pricing are confirmed in writing before work begins.
Changes to the agreed scope may affect project timeline and costs. Any scope changes will be communicated and agreed upon before implementation. We strive to deliver projects on time and within budget while maintaining high quality standards.
All services are subject to Australian Consumer Law. We reserve the right to refuse service at our discretion and may terminate agreements with appropriate notice if circumstances require.
Payment terms are agreed upon per project and documented in the service agreement. We typically require a deposit before commencing work, with the remainder due upon completion or according to agreed milestones.
Accepted payment methods will be specified in the project agreement. All prices are quoted in Australian Dollars (AUD) unless otherwise stated. Australian Consumer Law applies to all transactions and protects your rights as a consumer.
Late payments may incur additional fees as specified in the agreement. ABN: 72 925 087 373. Tax invoices will be provided for all transactions.
Cancellation by Client: If you wish to cancel a project after work has commenced, you will be charged for all work completed up to the point of cancellation, plus any non-refundable expenses incurred. Deposits are non-refundable once work has begun. If cancellation occurs before any work has started, a partial refund may be available at our discretion, minus any administrative fees.
Refunds for Services: Due to the nature of custom software development and IT services, refunds are generally not available once work has been delivered and accepted. If you are dissatisfied with the deliverables, we will work with you to address concerns and make reasonable revisions as outlined in the service agreement.
Australian Consumer Law: Nothing in this policy limits your rights under Australian Consumer Law. If our services fail to meet consumer guarantees (such as being provided with acceptable care and skill), you may be entitled to a remedy, which could include a refund, credit, or additional service at no extra cost.
To request a cancellation or refund, please contact us at [email protected] with your project details and reason for the request. We will respond within 5 business days.
Website Content: All content on this website, including but not limited to text, graphics, logos, images, code, designs, and software, is the property of Samrath Singh (ABN: 72 925 087 373) or its content suppliers and is protected by Australian and international copyright laws.
Client Work: Custom work created specifically for clients becomes the property of the client upon full payment, unless otherwise agreed in writing. This includes source code, designs, and deliverables created as part of the project scope. However, we retain the right to use generalized techniques, methodologies, and non-proprietary knowledge gained from projects.
Open Source Projects: Some of our work is released as open source under specific licenses (e.g., MIT, GPL, Apache). When using our open source projects, you must comply with the respective license terms. Attribution is required where specified in the license.
Portfolio Usage: We reserve the right to showcase completed projects (with client permission) in our portfolio, case studies, and marketing materials. Client names and specific details will only be included with explicit written consent.
Trademarks: Any trademarks, service marks, or logos displayed on this website are the property of their respective owners. Use of any trademarks without permission is strictly prohibited.
DMCA & Copyright Infringement: We respect the intellectual property rights of others. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please contact us at [email protected] with:
We will investigate all valid copyright claims and take appropriate action, which may include removing infringing content.
Custom work created specifically for clients becomes the property of the client upon full payment, unless otherwise agreed in writing. This includes source code, designs, and deliverables created as part of the project scope.
We retain rights to general methodologies, frameworks, tools, and non-specific technical knowledge developed or used in the course of providing services. We may showcase completed work in our portfolio unless confidentiality is specifically requested.
Third-party components, libraries, and open-source software used in projects remain under their respective licenses. Clients are responsible for obtaining necessary licenses for any third-party software or services they request.
Copyright Notice: All website content, design, code, and materials Š 2024 Samrath Singh. All rights reserved. Unauthorized reproduction or distribution of copyrighted material is prohibited.
Professional Advice: The information provided on this website is for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.
No Professional Relationship: Viewing this website or contacting us does not create a professional or client relationship until a formal service agreement is signed. Any advice or recommendations provided before a formal agreement should not be relied upon without independent verification.
External Links: This website may contain links to external websites that are not provided or maintained by us. We have no control over the content and nature of these sites and are not responsible for their availability or content.
Availability: While we make every effort to keep the website running smoothly, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Changes to Services: We reserve the right to modify, suspend, or discontinue any part of our services or website at any time without prior notice.
Services are provided to the best of our ability with professional care and skill. While we strive for excellence, we cannot guarantee that services will meet all specific requirements or be error-free, uninterrupted, or completely secure.
To the maximum extent permitted by Australian Consumer Law, we are not liable for indirect, incidental, special, or consequential damages including but not limited to loss of profits, data, or business opportunities arising from use of our services.
Our maximum liability is limited to the total amount paid for the specific project or service giving rise to the claim. Nothing in these terms excludes or limits consumer guarantees provided under Australian Consumer Law where such exclusion or limitation would be prohibited.
Clients are responsible for maintaining backups of their data and testing deliverables in their own environment before deployment to production systems.
Effective Date: December 2024 âĸ Governing Law: These terms are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.