Something broke? I'll figure out why and fix it.
Hosting, DNS, SSL, deployment, and general debugging help for web projects and small business systems.
Technical support covers debugging, hosting and server issues, DNS and SSL configuration, deployment problems, and general troubleshooting for web apps, Minecraft servers, and eCommerce platforms. I aim to resolve issues quickly and leave you with clear documentation so the same problem doesn't recur.
Most support requests start with a clear description of the issue and any error messages or logs. I diagnose, propose a fix, implement it, and verify the result. For ongoing support, I offer monthly retainer packages.
Cloudflare, NGINX, cPanel, FTP, Git, common CMS and eCommerce platforms, plus debugging tools like browser dev tools, Postman, and server logs.
Hourly support starts from $80 AUD/hr. One-off fixes are quoted after diagnosis. Monthly retainer packages are available for ongoing maintenance.
If the issue is outside my expertise or tools, I'll tell you upfront and recommend someone who can help. You only pay for time spent diagnosing.
Yes, depending on availability. Emergency callouts may carry a premium rate; let me know the urgency when you reach out.
Yes. I'm comfortable with cPanel, Cloudflare, AWS, DigitalOcean, and most shared or VPS hosting environments.